The Modern Revenue Operations Team™
Our team helps you take your Revenue Operations organization from outdated and reactive to one that matches what your Revenue Engine needs. From AI readiness to team organization and development, the approach starts from who your company is, not a copy and paste of best practices.
You Need to catalog the work and create a system that works
Your RevOps team is buried in tickets
You need to map the processes that can be automated first
You need to deploy AI to RevOps
You need a team structure that gets the most important work done
You have five RevOps analysts doing the same thing
What an Engagement Looks Like
01
Every engagement starts with a set of interviews and existing document review to understand how your revenue engine runs and what is needed for your specific company. Best practices can't be applied blindly, they need to be adapted for the reality of day to day work.​
02
The Revenue Insiders will work with your team to build out missing components of your Revenue Operations team, including a team charter, vision statement, organization design, service catalog, and process documentation as needed. ​
03
Your existing Revenue Operations team is at the heart of the entire engagement, which translates into the team members learning about how to structure your organization, not just taking artifacts after an engagement without the knowledge on how to apply them.
04
​At the end of the engagement you will have a Revenue Operations team that is organized for strategic impact with the tools they need for growing with your organization.
Our Approach
AI Readiness
Identifying what tasks should be passed off to AI agents and where you need to maintain human in the loop.
Cross Functional Alignment
Determining where your Revenue Operations team is breaking down across other teams in your GTM.
Team Development
Understanding if you have the right team doing the right tasks for your revenue engine.
Charter Design
Defining what your Revenue Operations team should be to maximize their impact.
GTM Systems
Review and mapping of GTM Systems your Revenue Operations team owns.
Tiffany Jones
Tiffany Jones is a GTM executive and strategic advisor with a track record of building the revenue infrastructure that takes companies from growth stage to IPO-ready. She has spent her career embedded in some of the most consequential scaling moments in B2B SaaS — most notably eight years at DocuSign, where she played a central operational role in the company's growth from $100 million to over $1.5 billion in revenue and through a successful IPO, and most recently as a senior GTM leader at HackerOne, guiding the Series E cybersecurity firm through critical decisions around revenue structure and go-to-market evolution.
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Today, Tiffany brings that operator experience directly to clients through The Revenue Insiders consulting practice. Her focus is GTM and revenue strategy: designing the systems, structures, and decision frameworks that allow revenue organizations to scale with intention. She works with leadership teams who are building for what comes next — whether that means entering a new market, aligning a fragmented GTM motion, or establishing the operational foundation required to reach the next stage of growth.
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As co-founder of The Revenue Insiders, Tiffany is equally focused on elevating the next generation of GTM leaders — through the podcast, through advisory work, and through content that reflects how revenue actually gets built.